Service design and requirements definition of a digital service concept

Maalausteho Oy serves construction companies, housing companies, municipal actors, private individuals as well as organizations, painting all kinds of exterior surfaces in maintenance painting and in new buildings.

We created the service design, UI / UX design and features of the digital service concept, as well as the requirements specification of the technical plan for Maalausteho’s new business idea.

The project started with a workshop with the customer, where the goals of the new service, target groups, users and user needs were set. MeKiwi implemented the service design of the customer paths and designed a preliminary user interface for the new digital service. The completed plan was reviewed with the customer, after which MeKiwi made the desired change and implemented a new interface based on the plan. The interface was created with Sketch software, which can implement a clickable demo version of the interface. Once the functionalities of the digital service were clear, MeKiwi implemented a precise feature definition and technical requirements definition for the service.

The best digital services are created when service design, feature definition and technical design are intertwined into a unified whole, based on the end user.

maalausteho.com
maalausteho jonne riihimaki

Jonne Riihimäki

CEO, maalausteho Oy

“I was really pleased and things went as I expected. Although I didn’t have a clear idea of where to start, MeKiwi had the tools to take the design process forward.
The questions asked during the design were good and the team and experts on the graphic side as well as the technical requirements specification side were competent and skilled. The development was flexible.
The result of the definition was what was expected and the graphical functional clickable interface plan made with Sketch software was really valid and important in the demo. I immediately got a feel for what the right final interface and software could be.
It’s nice to work with good persons.”

Developers on This Project

vaatimusmäärittely

Case Maalausteho OY

Maalausteho Oy serves construction companies, housing companies, municipal actors, private individuals as well as organizations, painting all kinds of exterior surfaces in maintenance painting and in new buildings.

leadership simulation game

Case LeaderMind

As MeKiwi, we took the project from the scratch and started with the branding. Firstly, we have found the “LeaderMind” name for the product to represent the product values as best as possible. The next step was creating a mascot robot called AIMO. Our graphic designer draws a friendly robot character that reflects the assistant that every boss/leader wants beside!

Case Taklab

Taklab -Tampereen asbesti- ja kuitulaboratorio Oy- on kotimainen perheyritys, joka tekee laboratorioissansa monipuolisesti asbesti ja haitta-aineanalyyseja sekä mikrobiologisia asumisterveydellisiä tutkimuksia Tampereella, Helsingissä ja Jyväskylässä.

Case MeKiwi.org

We redesigned our own homepage to celebrate 2020! From time to time, it's a good idea for a service provider to take a quick look at whether or not to improve their own sites. It had been several years since the last time, so it was about time to do something about it.

Case PlayGain

Productive Leadership offers a digital learning platform for developing leadership skills and improving productivity. It uses a scientific model which shows the financial effects of improving Quality of Working Life. By improving human productivity, your organisation can gain a lasting competitive advantage.

Case Art Pulse

Spawn and combine shapes, colors, and freehand painting to sync them seamlessly into the background music.

Case Cave Digger

Cave Digger is a mining adventure game, which takes place in a small town of an alternative Western universe full of mystery, dark humor and full of experimental tools for the brave miners!

Case Yrityskylä

Yrityskylä is a Finnish learning concept which has been recognized as one of the world’s best education innovations. The Yrityskylä Learning concept reaches 70 000 students and 5000 teachers in Finland every year.

Case Hyllyapuri

We developed a helpful gamified tool for pharmacists to fill up shelves with maximum optimal profit margin based on current market shares.

Case Villa Kauppila

Bright website created with Wordpress for Iiläinen, a company that offers bed and breakfast accommodation, meetings, parties and catering services.